Privacy statement


Quinta da Encavalada Turismo Lda, based at Quinta da Encavalada, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details:

Quinta da Encavalada info@encavalada.com 0031-651219247

I. Urlus is the Data Protection Officer of Quinta da Encavalada Turismo Lda. She can be reached at info@encavalada.com.

Personal data we process

Quinta da Encavalada Turismo Lda processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:

  • First and last name
  • Address details
  • Telephone number(s)
  • Email address
  • Nationality
  • Other personal data that you actively provide e.g. by using this website
  • Registration forms with identification numbers and dates of birth, in correspondence and by telephone
  • Data about your activities on our website
  • Internet browser and device types

For what purpose and on what basis do we process personal data

Quinta da Encavalada Turismo Lda processes your personal data for the following purposes:

  • To provide services to you
  • To process your payments
  • To be able to call or email you if necessary to carry out our services
  • Quinta da Encavalada Turismo Lda also processes personal data if we are legally required to do so by the Portuguese government, such as data we need for our tax return and identification of guests.

How long we keep personal data

Quinta da Encavalada Turismo Lda will not keep your personal data longer than strictly necessary and only to fulfil the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

  • Invoices containing personal data: 10 years due to legal obligation
  • Registration forms: 1 year due to legal obligation
  • Correspondence/emails: 1 year for possible complaints handling

Sharing personal data with third parties

Quinta da Encavalada Turismo Lda will not sell your data to third parties and will only provide it if it is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf (e.g. our accountant) we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Quinta da Encavalada Turismo Lda remains responsible for this processing.

Cookies, or similar techniques, that we use

Quinta da Encavalada Turismo Lda uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also allow us to optimise our website. You can opt out of cookies by setting your internet browser to no longer store cookies. You can also delete any information previously stored via your browser settings.

Viewing, correcting or deleting data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Quinta da Encavalada Turismo Lda and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organisation named by you.

You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to info@encavalada.com.

To ensure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Quinta da Encavalada Turismo Lda would also like to inform you that you have the option of filing a complaint with Portugal's national regulator, the "Comissão Nacional de Proteção de Dados (CNPD)". You can do so using the form at the following link: https://www.cnpd.pt/bin/notifica_rgpd/data_breach.htm

How we secure personal data

Quinta da Encavalada Turismo Lda takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us at info@encavalada.com.